March 3, 2021

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AAA closes customer service office in Arecibo due to positive COVID-19 case

The customer service office of the Aqueduct and Sewer Authority (AAA) in Arecibo was temporarily closed due to a positive case of COVID-19Melissa V. Rodríguez Martínez, director of that division, reported today.

Rodríguez Martínez indicated that the face-to-face appointments scheduled for today, tomorrow and Friday were canceled, so agency personnel will contact the people named to attend them virtually. He added that those mentioned they won’t lose their turn.

“As part of the AAA protocol and security measure, The facilities will be sanitized starting tomorrow, Thursday, September 17. If there are no major setbacks, the customer service office in Arecibo will begin to serve the persons mentioned in person as of Monday, September 21, ”the official said in written statements.

If additional information is needed, subscribers can contact the Customer Service Telephone Center during their regular business hours, from 6:00 am to 11:00 pm, calling the telephones (787) 620-2482, 1-877-411-2482 or the (787) 751-8125 for the hearing impaired.

They can also stay informed by accessing from their computer or mobile to or following social networks under @acueductospr on Twitter, Facebook and Instagram.

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