August 1, 2021

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Department of State reopens several Integrated Services Centers


This first phase of reopening incorporates a virtual platform that will allow you to manage appointments

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San Juan – The Secretary of State of Puerto Rico, Raúl Márquez Hernández, announced this Tuesday the reopening of several Integrated Services Centers, as part of efforts to guarantee government services that are considered essential on the Island.

This first phase of reopening incorporates a virtual platform that will allow to manage appointments, as a security measure against Covid-19. The link to access this platform is: csicitas.estado.pr.gov.

“With the required social distancing and all the security measures that the pandemic brings with it, we will gradually reopen the Integrated Services Centers that serve the Puerto Rican people well. This reopening adds a new virtual platform where appointments can be made to complete the desired management, which speeds up the waiting time for visitors, ”said Márquez Hernández in written statements.

“Also, we make sure to comply with the recommendations of the Department of Health, so the use of a mask is indisputable for the protection of all,” explained Márquez Hernández, who on Tuesday morning inspected the center located in Lares.

It was also notified that in this first phase of openings, which began last Monday, October 26, there are the Integrated Services Centers of Guayama, San Sebastián, Lares and Las Marías.

Likewise, some services from agencies or programs such as the Department of Transportation and Public Works, the Department of the Treasury, the Office of Community and Socioeconomic Development and the State Elections Commission will be included in the appointment platform.

“At the Department of State, we have been working hard to guarantee that each Puerto Rican can carry out their tasks in a safe place, whose facilities are suitable for receiving the public. However, we seek our efforts to the collaboration of each citizen, whom we invite to use the new appointment mechanism and to comply with them for the benefit of all ”, added the Secretary.

The second phase of reopening begins in the middle of next week, in which more centers and services will be added until the opening of each of these offices is completed.

Next on the list will be the Integrated Services Centers of Río Piedras and Vieques.

The power to facilitate the creation of Integrated Service Centers and coordination with government agencies to comply with this public policy was delegated to the Secretary of State of Puerto Rico since its creation on February 12, 2018.



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