February 24, 2021

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JCPenney reopens its stores in Puerto Rico

JCPenney will reopen the doors of its six stores in Puerto Rico tomorrow after a temporary closure due to the Coronavirus pandemic (COVID-19). Its stores will be operating from Monday to Saturday from 9:00 a.m. at 5:00 p.m.

JCPenney also offers designated shopping hours for at-risk customers in all stores on Wednesdays and Fridays from 9 a.m. at 10 a.m. Clients at risk include seniors, pregnant women and people with underlying health problems.

"We are operating differently and taking a strategic and consistent approach, keeping the safety of our associates and clients our priority", Jim DePaul, executive vice president of stores at JCPenney, said in written statements. “We are pleased to welcome our loyal customers and dedicated associates. The feedback has been overwhelmingly positive as we reopen our doors, primarily focused on our enhanced security measures. "

" We continue to listen to our associates and customers and make further adjustments as necessary, "added DePaul." We are very grateful with our associates for helping us navigate through this environment as we develop our long history and continue JCPenney's legacy. "

JCPenney continues to monitor CDC recommendations, as well as state and local mandates, to inform its practices, take extra precautions, and go beyond those recommendations to provide a safe shopping and working environment, such as:

Sidewalk pickup available at all of your stores

Improve cleanliness with a focus on high-contact areas during the day

Social distancing and security labeling through the store and at the time of pay

Contactless payment from customers' mobile devices through a barcode

Personal protective equipment for associates, the company will provide masks, gloves and hand sanitizer

Plexiglass protectors on cash registers

New shopping hours

Associate training on health and safety policies

Extended return policy and more time to use the JCPenney Rewards

For more information on open stores , see the frequently asked questions on the company's Coronavirus (COVID-19) response page. JCPenney's online store, jcp.com remains open to serve shoppers and features a recently improved user experience based on customer feedback and comments.

All six stores in the chains that operate on the island are located in Plaza Las Américas in Hato Rey, Plaza Carolina, Plaza Centro in Caguas, Mayagüez Mall, Plaza del Caribe in Ponce and Plaza del Norte in Hatillo.

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