April 16, 2021

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Labor Department Launches New Platform for PUA Claims | government


The Department of Labor and Human Resources reported the launch of a new platform for Pandemic Unemployment Assistance (PUA), which will share tax information with the Department of the Treasury.

Since last Friday, the agency was in a trial process where around 5,749 claimants accessed the portal, according to the Secretary of Labor, Carlos Rivera Santiago.

Governor Wanda Vázquez Garced explained that “the platform is of utmost importance to be able to provide assistance to all people who have been affected by the Covid-19 situation and meet the requirements in law. We hope that this collaboration between the Labor and Treasury departments will speed up the granting of funds safely to those who qualify and who need it so much ”.

Rivera Santiago said in turn that “we formally announced the launch of a new platform for PUA. What we are looking for is a faster and safer process, in which the information submitted by the claimant is validated with the Department of the Treasury, preventing fraud and avoiding greater inconvenience to the citizen ”.

He added that “those new claimants or those who have not received payments for this compensation, may create their profile and submit their information today.”

Some of the advantages of the new platform are to check the status of your claim online per week; receive immediate correspondence via email; know decisions online.

In addition, the payment would be made between 24 to 72 hours by direct deposit for all those who meet the requirements in law. At the same time, most claims will be automatically evaluated allowing immediate approval.

To date, the agency has received 353,051 claims for PUA, of which 307,169 are being collected, some 13,002 are pending collection, while another 5,311 have been declared ineligible. The platform is available to all those who are eligible to receive the PUA compensation. You can access the platform from www.trabajo.pr.gov or www.puapr.trabajo.pr.gov



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