November 29, 2020

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MAPFRE converts the compulsory insurance voucher into digital




Waiting to receive the Compulsory Liability Insurance Certificate of Compliance, or the commonly known “compulsory insurance voucher”, before going to renew the label, is a thing of the past.

This was stated by the insurer MAPFRE, when presenting the platform that allows obtaining the document for personal cars digitally and immediately.

The certificate can be downloaded from a computer or any mobile device.

Alexis Sánchez, president of MAPFRE in Puerto Rico, mentioned the importance of looking for innovative ways to lighten and facilitate the processes that people have to carry out to solve normal situations of their daily lives, such as the renewal of the label.

“The issuance of the digital voucher is just one of several initiatives that we are implementing to allow the insured to obtain the certificate electronically. This new service aims to keep our policyholders safe at home while providing easy self-management alternatives. They will no longer have to come to our offices, nor wait for the document by mail "explained the executive.

Although the Department of Transportation and Public Works in its resolution no. 2020-08 made amendments in order to extend the term and the term of renewal or change of motor vehicle licenses and labels until June 30, 2020, the insurer continues to implement measures so that its policyholders remain protected, and can digitally carry out procedures.

MAPFRE policyholders will be able to obtain their Certificate of Compliance for Mandatory Liability Insurance or Voucher on the website, www.mapfre.pr once the vehicle premium has been paid in full. You only have to access your account, provide the requested information and the system provides you with the document immediately.

“This service is very easy and convenient for policyholders. However, those insured who do not have internet access can continue requesting it by telephone to the MAPFRE Contact Center at 787-250-5214 (metro) or 1-888-835-3634 (island) 24 hours, 7 days a week, or visiting our offices around the Island, where we have taken all measures to continue working safely for our employees, suppliers and policyholders, "concluded Sánchez.



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