The acting director of the Office of the Ombudsman for People with Disabilities (DPI), Gabriel E. Corchado Méndez, stated that his office will remain on alert to ensure that the Call and Travel program of the Metropolitan Authority of Buses (AMA) continues to offer its services to the population with disabilities.
This, in view of the new provisions issued by the governor to attend the pandemic of Covid-19.
"Although the new executive order of the governor suspended from today-yesterday Friday – the collective transport service, which includes the Urban Train and the Metropolitan Bus Authority, although the Call and Travel program continues to operate. This is a very valuable tool for the disabled population, and in the midst of the Covid-19 pandemic, even more so. That is why we are working together with the Department of Transportation and Public Works so that the service can be maximized during the term of the executive order that will be in force until July 31, "added Corchado Méndez.
On the other hand, the executive order issued does allow the transportation services of taxi drivers, public and private carriers for the transportation of passengers and delivery of merchandise.
On July 6, the Ombudsman reported that the Call and Travel program was limiting itself for appointments of dialysis, chemotherapy and medical. "Our claim, which was fulfilled, was in the sense that the service be expanded so that people with disabilities could take other steps, such as going out to work," added Corchado Méndez.
The Call and Travel program is a service of Collective transportation for people with disabilities, which is carried out by the Metropolitan Authority of Buses and which operates in the municipalities of San Juan, Guaynabo, Cataño, Bayamón, Carolina, Toa Baja (Levittown), parts of Trujillo Alto and Loiza (via Piñones).  The Interim Defender added that, in the Executive Order, the concept of preferential shifts for people with disabilities in businesses is maintained, a claim that was made since the start of the pandemic. Similarly, there are people who are excluded from the curfew, such as caregivers of elderly or bedridden, disabled or vulnerable.