The Cooperativa de Seguros Múltiples announced through a statement that after the confirmation of a positive case of COVID – 19 among the human resource of the Aguadilla branch, it decided to temporarily close the premises and proceed to the period of quarantine for all staff. According to the insurer's protocol, this expects to reopen the branch for the first week of August .
It was indicated that the other branches continue to provide service by prior appointment during business hours 8:00 am at 4:00 pm, Monday through Friday, these being Arecibo, Bayamón, Caguas, Carolina, Mayagüez and Ponce.
Likewise, service continues via the Cooperative's electronic page www.segurosmultiples.com as well as via Amazon's “Alexa” mobile application and the call center (787) 758-0101. Also, it continues to offer roadside, travel and home assistance services, and the "Express Service" for auto policy claims, through visits to the accident site or to the site that the client requests 24/7.